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Course Description

This course covers the fundamentals of utilizing ChatGPT for daily business operations, content generation, and process automation. Professionals and managers benefit by learning how to securely integrate generative AI into their workflows to save time and improve output quality. Participants gain practical prompt engineering skills and a customized toolkit for automating routine professional tasks.

Course Objectives

  • Understand the core architecture and operational limitations of large language models
  • Apply advanced prompt engineering techniques to generate accurate business outputs
  • Develop automated workflows for routine administrative and analytical tasks
  • Analyze AI-generated content for accuracy, bias, and security compliance
  • Design standard operating procedures for team-wide AI adoption

Who Should Attend?

Business professionals, managers, and administrative leads seeking to integrate generative AI tools into their daily workflows.

Course Agenda

Day 1 – Foundations of Prompt Engineering

  • Overview of generative AI and large language models

  • Core principles of effective prompt design and context setting
  • Managing tone, format, and audience constraints in outputs
  • Identifying hallucination risks and data privacy boundaries
  • Hands-on: Draft, test, and refine a series of baseline prompts for drafting professional emails and internal memos.

Day 2 – Content Creation and Data Analysis

  • Drafting reports, presentations, and marketing copy at scale
  • Using ChatGPT to summarize dense documents and meeting transcripts
  • Performing basic qualitative and quantitative data analysis
  • Iterative editing and refining multi-step AI outputs
  • Hands-on: Process an unstructured meeting transcript into an executive summary, action items, and a follow-up email template.

Day 3 – Workflow Integration and Action Planning

  • Automating repetitive administrative and scheduling workflows
  • Establishing team governance and usage policies for generative AI
  • Review of final projects, open Q&A, and troubleshooting
  • Developing a personal 30-day action plan for ongoing productivity gains
  • Hands-on: Create a customized operational playbook and prompt library for a specific business process within the participant's role.

Assessment Methodology

All courses conducted by EdTech will begin with a Pre-evaluation and end with a Post-evaluation. The instructor will evaluate the knowledge and skills of the participants according to the feedback given by participants. This will help to recognize the benefits and the level of knowledge gained by participants through the course.

Training Methodology

Facilitated by a highly qualified specialist, who has extensive knowledge and experience; this program will be conducted using extensively interactive methods, encouraging participants to share their own experiences and apply the program material to real-life work situations in order to stimulate group discussions and improve the efficiency of the subject coverage.

Percentages of the total course hour classification are:

  • ​40% Theoretical lectures, Concepts and approach
  • 20% Motivation to develop individual skill and Techniques
  • 20% Case Studies and Practical Exercises
  • 20% Topic General Discussions and interaction

Course Manual

Participants will be provided with comprehensive presentation material as reference manual. This presentation material is a compilation of core valuable information, references, presentation methods and inspiring reading which will be used as a part of the material guide.

Course Certificate

At the completion of the course, all participants who successfully accomplished the required contact hours will receive an EdTech Training Participation Certificate as a testimony to their commitment to professional development and further education.

Why Edtech ?

  • Industry Experienced; Internationally Qualified Trainers
  • Hands-on Practical Sessions & Assignments
  • Intensive Study materials
  • Flexible Schedules
  • Realistic training methodology
  • High-Quality Training in Affordable Course Fees
  • Achievement Certificate, as approved by the Ministry of Education (Abu Dhabi Center for Technical and Vocational Education Training - ACTVET), HABC, AWS, IAOSHE, SHRM, etc.