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Course Description

This intensive five-day program is specifically designed for non-commercial personnel who regularly interact with contracts and procurement processes but may not have formal training in these areas. The course demystifies the language and procedures of contracts and procurement, providing participants with a practical understanding of key concepts, their roles and responsibilities, and how their actions impact project success, financial outcomes, and organizational risk. Attendees will learn to effectively communicate with commercial and procurement teams, understand basic contractual obligations, contribute to supplier performance, and ensure compliance without needing to become legal or procurement experts. The program utilizes clear, accessible language, real-world examples, and interactive exercises to make complex topics understandable and actionable.

Course Objectives

  • Understand the fundamental role of contracts and procurement in achieving organizational and project objectives
  • Identify different types of contracts and their basic structures.
  • Interpret key contract clauses and understand their practical implications for their work.
  • Navigate the core steps of the procurement process from requisition to payment.
  • Effectively define requirements and specifications for goods and services.
  • Understand the importance of clear communication with suppliers and internal procurement teams.
  • Recognize potential risks and issues related to contracts and procurement in their daily activities.
  • Understand their role in contract performance monitoring and issue reporting.
  • Ensure compliance with organizational policies, ethical guidelines, and basic contractual terms.
  • Contribute proactively to successful supplier relationships.
  • Enhance collaboration between operational/technical teams and commercial/procurement functions.
  • Appreciate the importance of proper documentation and record-keeping.

Who Should Attend?

This course is ideal for project managers, engineers, operations personnel, technical specialists, finance staff, administrative professionals, team leaders, and any other non-commercial personnel who frequently interact with contracts, vendors, or procurement processes within their organization. It is especially beneficial for those who need a clearer understanding of how their daily tasks fit into the broader commercial and contractual framework.

Course Agenda

Day 1: Introduction to Contracts & Procurement – Why It Matters to You

    • What are Contracts and Procurement? Definitions and basic concepts.
  • The Importance of Contracts & Procurement in business and project success.
  • How Contracts & Procurement impact your daily work and your department's goals.
  • Key Stakeholders in Contracts and Procurement: Roles of legal, procurement, project management, operations, and finance.
  • Understanding the basic lifecycle of a contract.
  • Understanding the basic flow of a procurement process.
  • The concept of Value for Money and Total Cost of Ownership (TCO).
  • Workshop: Identifying personal and departmental touchpoints with contracts and procurement.]

Day 2: Understanding Contract Fundamentals for Non-Commercial Roles

    • Basic Elements of a Valid Contract: Offer, acceptance, consideration, intent, capacity, legality (simplified).
  • Common Types of Contracts: Purchase Orders, Service Agreements, Construction Contracts, Lease Agreements (overview and relevance).
  • Key Contract Clauses Explained (Simplified):
    • Scope of Work/Services and Deliverables.
    • Payment Terms and Invoicing.
    • Term and Termination.
    • Confidentiality and Data Protection.
    • Warranties and Guarantees.
    • Indemnities and Limitation of Liability (basic concept).
  • Reading and Interpreting Contracts: What to look for and what questions to ask.
  • The role of Specifications and Technical Requirements in contracts.
  • Practical Exercise: Reviewing simplified contract excerpts and identifying key clauses.

Day 3: Navigating the Procurement Process

  • The Procurement Cycle Simplified:
      • Needs Recognition and Requisitioning (Your role in starting the process).
    • Vendor Selection (Basic understanding of competitive bidding).
    • Purchase Order Issuance and Contract Award.
    • Delivery/Service Provision.
    • Invoicing and Payment.
  • Defining Requirements Clearly: How to write effective scopes of work (SOWs) and technical specifications.
  • Interacting with Suppliers: Professional communication and ethical conduct.
  • Understanding Supplier Quotes and Proposals: What information is important.
  • Supplier Qualification and Vetting (Your role in providing input).
  • Ethical Considerations in Procurement: Conflicts of interest, gifts, transparency.
  • Laboratory Session: Drafting a simple scope of work for a service or product.

Day 4: Your Role in Contract Management & Performance

    • Understanding Your Responsibilities Post-Award: Monitoring, reporting, and issue identification.
  • Managing Supplier Performance: What to observe, how to track, and when to escalate.
  • Dealing with Non-Performance and Quality Issues: Early detection and documentation.
  • Managing Contract Variations and Change Orders:
    • What constitutes a change?
    • The formal change process (simplified).
    • The importance of documentation for changes.
  • Effective Communication During Contract Execution: Internal and external.
  • Basic Dispute Avoidance: Identifying potential issues early.
  • Record-Keeping and Documentation Best Practices: Why it's crucial for claims and audits.
  • Hands-on Practice: Simulating reporting a contract performance issue and initiating a change request.

Day 5: Risk, Compliance & Collaboration in Contracts & Procurement

  • Understanding Risk in Contracts & Procurement (from a non-commercial view):
      • Operational risks (e.g., late delivery, poor quality).
    • Financial risks (e.g., cost overruns related to your requests).
    • Reputational risks.
  • Basic Risk Mitigation Strategies in your role.
  • Compliance Awareness:
    • Adhering to internal procurement policies and procedures.
    • Basic understanding of legal compliance (e.g., anti-corruption, health & safety).
    • Importance of audit trails.
  • Building Strong Relationships: Collaboration with Procurement, Legal, and Finance teams.
  • Leveraging Internal Expertise: When to seek help from commercial specialists.
  • Continuous Improvement in Contract & Procurement processes: Your input matters.
  • Final Assessment: Case study applying learned concepts to a real-world scenario involving a non-commercial role's interaction with a contract or procurement process.

Assessment Methodology

All courses conducted by EdTech will begin with a Pre-evaluation and end with a Post-evaluation. The instructor will evaluate the knowledge and skills of the participants according to the feedback given by participants. This will help to recognize the benefits and the level of knowledge gained by participants through the course.

Training Methodology

Facilitated by a highly qualified specialist, who has extensive knowledge and experience; this program will be conducted using extensively interactive methods, encouraging participants to share their own experiences and apply the program material to real-life work situations in order to stimulate group discussions and improve the efficiency of the subject coverage.

Percentages of the total course hour classification are:

  • ​40% Theoretical lectures, Concepts and approach
  • 20% Motivation to develop individual skill and Techniques
  • 20% Case Studies and Practical Exercises
  • 20% Topic General Discussions and interaction

Course Manual

Participants will be provided with comprehensive presentation material as reference manual. This presentation material is a compilation of core valuable information, references, presentation methods and inspiring reading which will be used as a part of the material guide.

Course Certificate

At the completion of the course, all participants who successfully accomplished the required contact hours will receive an EdTech Training Participation Certificate as a testimony to their commitment to professional development and further education.

Why Edtech ?

  • Industry Experienced; Internationally Qualified Trainers
  • Hands-on Practical Sessions & Assignments
  • Intensive Study materials
  • Flexible Schedules
  • Realistic training methodology
  • High-Quality Training in Affordable Course Fees
  • Achievement Certificate, as approved by the Ministry of Education (Abu Dhabi Center for Technical and Vocational Education Training - ACTVET), HABC, AWS, IAOSHE, SHRM, etc.