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Course Description

As administrative roles evolve, the ability to leverage emerging technology is becoming a critical competency for organizational excellence. This course addresses the modern administrative challenge of managing high-volume tasks while maintaining focus on strategic priorities through the integration of Artificial Intelligence tools. Participants will explore practical AI applications to automate routine workflows, enhance data management, and improve internal communication. Using a highly interactive methodology, the curriculum balances theoretical understanding with direct skill application, ensuring attendees can immediately implement improvements. Upon completion, participants will possess a robust toolkit for utilizing AI to drive personal efficiency, support team productivity, and foster an innovative workplace culture.

Course Objectives

  • Analyze the role of Artificial Intelligence in modern administrative workflows and organizational support.
  • Develop proficiency in prompt engineering to extract high-quality results from generative AI platforms.
  • Evaluate various AI tools specifically designed for time management, scheduling, and meeting documentation.
  • Implement automation strategies for repetitive email communication and routine data entry tasks.
  • Apply ethical guidelines to ensure data privacy and security when using AI-driven software solutions.
  • Formulate a personalized digital transformation plan to increase daily operational efficiency.

Who Should Attend?

Administrative assistants, executive secretaries, office managers, and operations coordinators who seek to modernize their workflow and gain a competitive edge by mastering AI integration tools.

Course Agenda

Day 1 – Foundations of AI in Administration

  • Overview of current AI landscape and trends in business administration.
  • Understanding the difference between generative and analytical AI tools.
  • Establishing a framework for ethical and secure AI usage in the workplace.
  • Identifying high-impact, low-effort opportunities for AI implementation.
  • Introduction to the basics of effective prompt engineering techniques.
  • Hands-on: Collaborative audit of current daily administrative tasks to map automation potential.

Day 2 – Accelerating Communication and Workflow

  • Utilizing AI for drafting, proofreading, and tone-adjusting professional correspondence.
  • Leveraging AI summarization tools for meeting minutes and lengthy documents.
  • Managing calendar optimization and scheduling using intelligent digital assistants.
  • Creating templates and recurring content plans via AI assistance.
  • Integrating AI into file organization and information retrieval systems.
  • Hands-on: Simulation exercise in using AI tools to draft and format complex internal reports.

Day 3 – Innovation and Strategy

  • Using data analysis tools to derive insights from administrative spreadsheets.
  • Supporting project management initiatives through AI-based task tracking and alerts.
  • Presenting and visualizing administrative data using generative design assistants.
  • Developing a personal roadmap for ongoing skill development in AI technology.
  • Reflective Q&A: Addressing implementation barriers and organizational change management.
  • Hands-on: Development of a personalized 'AI Integration Plan' for participants' specific roles.

Assessment Methodology

All courses conducted by EdTech will begin with a Pre-evaluation and end with a Post-evaluation. The instructor will evaluate the knowledge and skills of the participants according to the feedback given by participants. This will help to recognize the benefits and the level of knowledge gained by participants through the course.

Training Methodology

Facilitated by a highly qualified specialist, who has extensive knowledge and experience; this program will be conducted using extensively interactive methods, encouraging participants to share their own experiences and apply the program material to real-life work situations in order to stimulate group discussions and improve the efficiency of the subject coverage.

Percentages of the total course hour classification are:

  • ​40% Theoretical lectures, Concepts and approach
  • 20% Motivation to develop individual skill and Techniques
  • 20% Case Studies and Practical Exercises
  • 20% Topic General Discussions and interaction

Course Manual

Participants will be provided with comprehensive presentation material as reference manual. This presentation material is a compilation of core valuable information, references, presentation methods and inspiring reading which will be used as a part of the material guide.

Course Certificate

At the completion of the course, all participants who successfully accomplished the required contact hours will receive an EdTech Training Participation Certificate as a testimony to their commitment to professional development and further education.

Why Edtech ?

  • Industry Experienced; Internationally Qualified Trainers
  • Hands-on Practical Sessions & Assignments
  • Intensive Study materials
  • Flexible Schedules
  • Realistic training methodology
  • High-Quality Training in Affordable Course Fees
  • Achievement Certificate, as approved by the Ministry of Education (Abu Dhabi Center for Technical and Vocational Education Training - ACTVET), HABC, AWS, IAOSHE, SHRM, etc.