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Course Description

Competency-Based Interviews (CBI) are a powerful and structured method to identify candidates who possess the behaviors and skills essential for success in a role. This 5-day training program equips HR professionals, line managers, and recruiters with the skills to plan, structure, and conduct interviews that align with organizational competencies and ensure fair, evidence-based hiring decisions.

Course Objectives

Upon the successful completion of this course, each participant will be able to:

  • Understand the principles and benefits of competency-based interviews.
  • Identify and define core competencies required for specific roles.
  • Develop structured interview questions that assess behavioral competencies.
  • Apply the STAR technique to probe and assess candidate responses.
  • Conduct fair, consistent, and objective interviews.
  • Evaluate and score responses using behavior-based criteria.
  • Minimize unconscious bias and ensure legal compliance in selection.

Who Should Attend?

This course is designed for HR professionals, line managers, and recruiters.

Course Agenda

5 Days

Registration, Welcome & Introduction

Pre-Test

Foundations of Competency-Based Interviewing

  • What are Competency-Based Interviews (CBI)?
  • Differences between traditional and competency-based interviews
  • Advantages of using CBI in recruitment
  • Legal, ethical, and DEI considerations in interviewing
  • Introduction to the STAR technique (Situation, Task, Action, Result)

Designing Competency Frameworks

  • Understanding core, technical, and leadership competencies
  • Job analysis and competency mapping
  • Writing clear and measurable competency definitions
  • Aligning job roles with organizational values and strategy

Developing Interview Questions

  • Types of competency-based questions
  • Techniques to probe deeper using the STAR model

Interviewing Skills and Candidate Assessment

  • Preparing for the interview: structure, scoring, and setting
  • Techniques for active listening, probing, and note-taking
  • Conducting interviews confidently and consistently
  • Bias awareness and legal interviewing do’s and don’ts

Evaluation, Decision-Making & Integration

  • Scoring behavioral evidence and making selection decisions
  • Interview panel roles and calibration
  • Integrating CBI into recruitment and onboarding processes
  • Debriefing unsuccessful candidates professionally

Post-Test

End of the Course

Assessment Methodology

All courses conducted by EdTech will begin with a Pre-evaluation and end with a Post-evaluation. The instructor will evaluate the knowledge and skills of the participants according to the feedback given by participants. This will help to recognize the benefits and the level of knowledge gained by participants through the course.

Training Methodology

Facilitated by a highly qualified specialist, who has extensive knowledge and experience; this program will be conducted using extensively interactive methods, encouraging participants to share their own experiences and apply the program material to real-life work situations in order to stimulate group discussions and improve the efficiency of the subject coverage.

Percentages of the total course hour classification are:

  • ​40% Theoretical lectures, Concepts and approach
  • 20% Motivation to develop individual skill and Techniques
  • 20% Case Studies and Practical Exercises
  • 20% Topic General Discussions and interaction

Course Manual

Participants will be provided with comprehensive presentation material as reference manual. This presentation material is a compilation of core valuable information, references, presentation methods and inspiring reading which will be used as a part of the material guide.

Course Certificate

At the completion of the course, all participants who successfully accomplished the required contact hours will receive an EdTech Training Participation Certificate as a testimony to their commitment to professional development and further education.

Why Edtech ?

  • Industry Experienced; Internationally Qualified Trainers
  • Hands-on Practical Sessions & Assignments
  • Intensive Study materials
  • Flexible Schedules
  • Realistic training methodology
  • High-Quality Training in Affordable Course Fees
  • Achievement Certificate, as approved by the Ministry of Education (Abu Dhabi Center for Technical and Vocational Education Training - ACTVET), HABC, AWS, IAOSHE, SHRM, etc.