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Course Description

This 5-day immersive program provides participants with a deep understanding of Design Thinking—a human-centered approach to innovation and problem-solving. Through hands-on activities, real-world case studies, and collaborative exercises, participants will learn how to empathize with users, define problems, ideate creatively, prototype rapidly, and test solutions effectively. By the end of the course, attendees will be empowered to apply Design Thinking principles to develop innovative solutions across business, technology, and social challenges.

Course Objectives

Upon the successful completion of this course, each participant will be able to:

  • Understand the core principles and stages of the Design Thinking methodology
  • Apply empathy-based research techniques to uncover user needs and pain points
  • Frame and reframe problems to discover fresh opportunities for innovation
  • Generate creative solutions using structured ideation techniques
  • Create and iterate prototypes to test ideas quickly and cost-effectively
  • Apply user feedback to improve and refine design solutions
  • Facilitate design thinking sessions and apply the process within teams or organizations

Who Should Attend?

This course is designed for Product Managers & Designers, Innovation Managers & Entrepreneurs, UX/UI Professionals, Marketing & Customer Experience Teams, Project Managers & Business Analysts, HR and Organizational Development Leaders or Anyone involved in problem-solving or innovation processes.

Course Agenda

Day 1

Registration & Welcome & Introduction

Pre-Test

Introduction to Design Thinking

  • What is Design Thinking?
  • Principles and Mindset of Design Thinking
  • The 5-Stage Framework (Empathize, Define, Ideate, Prototype, Test)
  • Case Studies: How Design Thinking Transformed Businesses
  • Team Formation and Problem Selection

Day 2

Empathize — Understanding the User

  • The Importance of Empathy in Design
  • Conducting User Research: Interviews, Observations, Surveys
  • Creating Empathy Maps and Personas
  • Identifying Pain Points and Needs

Day 3

Define and Ideate

  • Synthesizing Research Findings
  • Framing and Reframing the Problem (How Might We statements)
  • Brainstorming Techniques (SCAMPER, Mind Mapping, Crazy 8s)
  • Encouraging Divergent and Convergent Thinking

Day 4

Prototype and Test

  • Rapid Prototyping Techniques (paper, digital, service models)
  • Creating Low-Fidelity vs. High-Fidelity Prototypes
  • Designing and Conducting Usability Tests
  • Gathering and Analyzing Feedback

Day 5

Implementation and Real-World Application

  • Iterating Based on Feedback
  • Storytelling and Presenting Ideas
  • Integrating Design Thinking in Teams and Organizations
  • Scaling Innovation and Building a Culture of Creativity

Post-Test

End of the Course

Assessment Methodology

All courses conducted by EdTech will begin with a Pre-evaluation and end with a Post-evaluation. The instructor will evaluate the knowledge and skills of the participants according to the feedback given by participants. This will help to recognize the benefits and the level of knowledge gained by participants through the course.

Training Methodology

Facilitated by a highly qualified specialist, who has extensive knowledge and experience; this program will be conducted using extensively interactive methods, encouraging participants to share their own experiences and apply the program material to real-life work situations in order to stimulate group discussions and improve the efficiency of the subject coverage.

Percentages of the total course hour classification are:

  • ​40% Theoretical lectures, Concepts and approach
  • 20% Motivation to develop individual skill and Techniques
  • 20% Case Studies and Practical Exercises
  • 20% Topic General Discussions and interaction

Course Manual

Participants will be provided with comprehensive presentation material as reference manual. This presentation material is a compilation of core valuable information, references, presentation methods and inspiring reading which will be used as a part of the material guide.

Course Certificate

At the completion of the course, all participants who successfully accomplished the required contact hours will receive an EdTech Training Participation Certificate as a testimony to their commitment to professional development and further education.

Why Edtech ?

  • Industry Experienced; Internationally Qualified Trainers
  • Hands-on Practical Sessions & Assignments
  • Intensive Study materials
  • Flexible Schedules
  • Realistic training methodology
  • High-Quality Training in Affordable Course Fees
  • Achievement Certificate, as approved by the Ministry of Education (Abu Dhabi Center for Technical and Vocational Education Training - ACTVET), HABC, AWS, IAOSHE, SHRM, etc.