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Course Description

This program is designed to help managers, executives, and strategy professionals transform organizational strategy into actionable performance measures using the Balanced Scorecard (BSC) framework. Participants will learn how to link strategic objectives with KPIs, align departments and teams, and monitor performance to ensure strategy execution drives measurable results. The course emphasizes practical application, strategy mapping, performance measurement, and achieving tangible outcomes from strategic initiatives.

Course Objectives

 Upon the successful completion of this course, each participant will be able to:

  • Translate organizational strategy into actionable objectives and measures
  • Develop and implement strategy maps linked to Balanced Scorecard perspectives
  • Identify and design KPIs that measure strategic performance effectively
  • Align departmental and team objectives with corporate strategy
  • Monitor, evaluate, and report performance using BSC dashboards
  • Drive strategy execution and organizational accountability
  • Use BSC for decision-making, resource allocation, and continuous improvement
  • Foster a culture of performance excellence through measurement and feedback

Who Should Attend?

This course is designed for senior managers, executives, strategy officers, and professionals responsible for translating strategy into operational action and measurable business results.

Course Agenda

Registration

Welcome & Introduction

Pre-Test

Day 1: Introduction to Balanced Scorecard and Strategy Execution

  • Overview of strategy execution challenges in organizations
  • Introduction to Balanced Scorecard (BSC) framework and its benefits
  • Four BSC perspectives: Financial, Customer, Internal Process, Learning & Growth
  • Linking strategy to measurable objectives
  • Identifying critical success factors for strategy execution
  • Common pitfalls in translating strategy into action
  • Practical Exercise: Assess an organization’s strategy and identify execution gaps

Day 2: Strategy Mapping and Objective Alignment

  • Defining organizational vision, mission, and strategic objectives
  • Creating strategy maps to link objectives across BSC perspectives
  • Establishing cause-and-effect relationships between strategic goals
  • Aligning departmental and team objectives with corporate strategy
  • Prioritizing strategic initiatives to achieve organizational impact
  • Embedding strategic goals into operational planning
  • Workshop: Develop a strategy map for a real or simulated organization

Day 3: Key Performance Indicators and Measurement Systems

  • Designing Key Performance Indicators (KPIs) for strategic objectives
  • Linking KPIs to BSC perspectives and strategy maps
  • Establishing performance targets and benchmarks
  • Leading vs lagging indicators in performance measurement
  • Monitoring performance through dashboards and reporting tools
  • Using KPIs to identify gaps and corrective actions
  • Practical Exercise: Develop KPIs and performance metrics for selected objectives

Day 4: Implementing BSC for Strategy Execution

  • Cascading Balanced Scorecard to teams and departments
  • Integrating BSC into performance management and incentive systems
  • Monitoring progress and managing deviations from targets
  • Using dashboards for decision-making and strategic reporting
  • Linking BSC to business processes, project management, and operational plans
  • Continuous improvement and performance review cycles
  • Workshop: Simulate BSC implementation and performance tracking

Day 5: Driving Performance Excellence and Action Planning

  • Using BSC insights for strategic decision-making
  • Driving organizational accountability and culture of performance
  • Best practices for communicating performance results to stakeholders
  • Integrating BSC with other frameworks (Lean, Six Sigma, ISO)
  • Reviewing case studies of successful BSC implementation
  • Developing action plans for strategy execution in participant organizations
  • Course review and final presentation of strategy-to-action plan

Post Test

End of the Course

Assessment Methodology

All courses conducted by EdTech will begin with a Pre-evaluation and end with a Post-evaluation. The instructor will evaluate the knowledge and skills of the participants according to the feedback given by participants. This will help to recognize the benefits and the level of knowledge gained by participants through the course.

Training Methodology

Facilitated by a highly qualified specialist, who has extensive knowledge and experience; this program will be conducted using extensively interactive methods, encouraging participants to share their own experiences and apply the program material to real-life work situations in order to stimulate group discussions and improve the efficiency of the subject coverage.

Percentages of the total course hour classification are:

  • ​40% Theoretical lectures, Concepts and approach
  • 20% Motivation to develop individual skill and Techniques
  • 20% Case Studies and Practical Exercises
  • 20% Topic General Discussions and interaction

Course Manual

Participants will be provided with comprehensive presentation material as reference manual. This presentation material is a compilation of core valuable information, references, presentation methods and inspiring reading which will be used as a part of the material guide.

Course Certificate

At the completion of the course, all participants who successfully accomplished the required contact hours will receive an EdTech Training Participation Certificate as a testimony to their commitment to professional development and further education.

Why Edtech ?

  • Industry Experienced; Internationally Qualified Trainers
  • Hands-on Practical Sessions & Assignments
  • Intensive Study materials
  • Flexible Schedules
  • Realistic training methodology
  • High-Quality Training in Affordable Course Fees
  • Achievement Certificate, as approved by the Ministry of Education (Abu Dhabi Center for Technical and Vocational Education Training - ACTVET), HABC, AWS, IAOSHE, SHRM, etc.