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Course Description

Building & Facilities Maintenance Management is a practical training program designed to equip participants with the knowledge and skills needed to effectively manage building systems, maintenance operations, and facility services. The course focuses on preventive and corrective maintenance planning, asset management, budgeting, contractor control, safety compliance, and performance improvement to ensure facilities remain safe, efficient, and cost-effective while supporting business continuity.

Course Objectives

Upon the successful completion of this course, each participant will be able to:

  • Understand the fundamentals of facilities maintenance management and building operations.
  • Identify key building systems and their maintenance requirements.
  • Develop preventive maintenance plans and maintenance schedules.
  • Implement effective corrective maintenance and troubleshooting practices.
  • Manage facility assets, equipment lifecycle, and maintenance records.
  • Apply maintenance budgeting and cost control strategies.
  • Manage contractors, service providers, and maintenance performance.
  • Ensure safety compliance and regulatory requirements are met.
  • Use KPIs and reporting tools to improve facilities maintenance efficiency.
  • Establish a continuous improvement approach for facility operations.

Who Should Attend?

This course is designed for facility managers, maintenance supervisors, building engineers, technicians, property managers, and operations professionals responsible for building and facility maintenance services.

Course Agenda

Registration

Welcome & Introduction

Pre-Test

Day 1: Facilities Management Fundamentals & Building Systems Overview

  • Introduction to facilities maintenance management
  • Roles and responsibilities of facility and maintenance managers
  • Types of facilities (commercial, industrial, residential, public sector)
  • Building lifecycle and asset management concepts
  • Overview of major building systems:

          HVAC systems

          Electrical distribution systems

          Plumbing and water supply

          Fire protection systems

          Elevators and escalators

          Building management system (BMS)

          Lighting systems and energy systems

  • Understanding facility drawings and documentation:

          Layout plans

          Single-line diagrams

          As-built drawings

  • Maintenance documentation and reporting basics
  • Workshop Activity: Identify key facility systems and define maintenance priorities

Day 2: Preventive Maintenance Planning & Scheduling

  • Maintenance strategies:

          Preventive Maintenance (PM)

          Predictive Maintenance (PdM)

          Corrective Maintenance (CM)

          Reliability-Centered Maintenance (RCM) overview

  • Developing a preventive maintenance program
  • Maintenance scheduling methods (daily, weekly, monthly, annual plans)
  • Creating maintenance checklists and SOPs
  • Work order management process
  • Spare parts management and inventory planning
  • Maintenance manpower planning and shift scheduling
  • Introduction to CMMS (Computerized Maintenance Management System)
  • Maintenance planning best practices for critical equipment
  • Workshop Exercise: Build a preventive maintenance schedule for a sample facility

Day 3: Corrective Maintenance, Troubleshooting & Contractor Management

  • Corrective maintenance workflow and response planning
  • Breakdown maintenance vs planned maintenance
  • Troubleshooting principles for building systems:

          HVAC troubleshooting basics

          Electrical fault identification

          Plumbing and leakage troubleshooting

          Fire alarm and firefighting system faults

  • Emergency maintenance response planning
  • Managing contractors and service providers:

          Service level agreements (SLA)

          Contractor evaluation and selection

          Job supervision and performance monitoring

          Quality assurance and inspection

  • Permit-to-work systems and work approvals
  • Documentation and service report review
  • Case Study Activity: Contractor performance review and emergency breakdown scenario

Day 4: Safety, Compliance & Energy Efficiency Management

  • Facility safety responsibilities and legal compliance
  • HSE requirements in building maintenance activities
  • Risk assessment for facility maintenance tasks
  • Permit-to-work system (PTW) essentials:

          Electrical isolation

          Hot work permit

          Confined space permit

          Working at height permit

  • Lockout/Tagout (LOTO) procedures for facility equipment
  • Fire safety management and emergency response planning
  • Building inspections and regulatory requirements
  • Energy management fundamentals:

          Energy efficiency in HVAC and lighting

          Water conservation methods

          Sustainability and green building concepts

  • Using BMS for energy monitoring and operational optimization

Day 5: Budgeting, KPIs, Asset Lifecycle & Continuous Improvement

  • Facilities maintenance budgeting:

          OPEX vs CAPEX

          Cost planning for maintenance and service contracts

          Budget justification and cost forecasting

  • Asset lifecycle management:

           Replacement planning

           Maintenance cost vs replacement cost decisions

           Criticality assessment and asset ranking

  • Maintenance KPIs and performance measurement:

          Equipment uptime and downtime

          Mean Time Between Failure (MTBF)

          Mean Time To Repair (MTTR)

          Maintenance backlog

          Work order completion rate

          Cost per square meter

  • Auditing and inspection programs
  • Continuous improvement methods in facility operations
  • Creating a facility maintenance management improvement roadmap

Post Test

End of the Course

Assessment Methodology

All courses conducted by EdTech will begin with a Pre-evaluation and end with a Post-evaluation. The instructor will evaluate the knowledge and skills of the participants according to the feedback given by participants. This will help to recognize the benefits and the level of knowledge gained by participants through the course.

Training Methodology

Facilitated by a highly qualified specialist, who has extensive knowledge and experience; this program will be conducted using extensively interactive methods, encouraging participants to share their own experiences and apply the program material to real-life work situations in order to stimulate group discussions and improve the efficiency of the subject coverage.

Percentages of the total course hour classification are:

  • ​40% Theoretical lectures, Concepts and approach
  • 20% Motivation to develop individual skill and Techniques
  • 20% Case Studies and Practical Exercises
  • 20% Topic General Discussions and interaction

Course Manual

Participants will be provided with comprehensive presentation material as reference manual. This presentation material is a compilation of core valuable information, references, presentation methods and inspiring reading which will be used as a part of the material guide.

Course Certificate

At the completion of the course, all participants who successfully accomplished the required contact hours will receive an EdTech Training Participation Certificate as a testimony to their commitment to professional development and further education.

Why Edtech ?

  • Industry Experienced; Internationally Qualified Trainers
  • Hands-on Practical Sessions & Assignments
  • Intensive Study materials
  • Flexible Schedules
  • Realistic training methodology
  • High-Quality Training in Affordable Course Fees
  • Achievement Certificate, as approved by the Ministry of Education (Abu Dhabi Center for Technical and Vocational Education Training - ACTVET), HABC, AWS, IAOSHE, SHRM, etc.