Please be informed that this site uses cookies.

+971 56 800 6744

+971 2 622 2605

Course Description

Certificate in Advanced Business Communication is a practical and interactive training designed to enhance participants’ professional communication skills in business settings. The program focuses on advanced techniques in written, verbal, and digital communication, as well as presentation, negotiation, and interpersonal skills. Participants completing the program will receive a certificate recognizing their competency in advanced business communication, which can be applied immediately in professional and managerial roles.

Course Objectives

Upon the successful completion of this course, each participant will be able to:

  • Apply advanced business writing techniques for reports, emails, and proposals.
  • Communicate clearly and effectively in meetings, presentations, and negotiations.
  • Enhance interpersonal communication and active listening skills.
  • Adapt communication style to different audiences and cultures.
  • Use digital communication tools and strategies effectively.
  • Manage conflict and provide constructive feedback.
  • Develop persuasive communication and influencing skills.
  • Apply communication strategies to improve professional credibility and team collaboration.

Who Should Attend?

This course is designed for managers, team leaders, professionals, and anyone seeking to enhance their business communication skills.

Course Agenda

Registration

Welcome & Introduction

Pre-Test

Day 1: Advanced Written Communication & Business Correspondence

  • Principles of professional writing
  • Writing emails, memos, reports, and proposals effectively
  • Business writing etiquette and tone
  • Clarity, conciseness, and structure in communication
  • Digital communication tools and etiquette

Day 2: Verbal Communication, Presentation & Negotiation Skills

  • Advanced verbal communication techniques
  • Effective public speaking and presentation skills
  • Storytelling in business presentations
  • Persuasive communication and negotiation strategies
  • Handling questions and objections professionally

Day 3: Interpersonal & Cross-Cultural Communication

  • Active listening and questioning techniques
  • Building rapport and trust with colleagues and clients
  • Managing conflict and providing constructive feedback
  • Adapting communication for diverse teams and international audiences
  • Communication strategies for leadership and team collaboration
  • Capstone Activity: Role-play business scenarios, feedback exercises, and communication strategy planning

Post Test

End of the Course

Assessment Methodology

All courses conducted by EdTech will begin with a Pre-evaluation and end with a Post-evaluation. The instructor will evaluate the knowledge and skills of the participants according to the feedback given by participants. This will help to recognize the benefits and the level of knowledge gained by participants through the course.

Training Methodology

Facilitated by a highly qualified specialist, who has extensive knowledge and experience; this program will be conducted using extensively interactive methods, encouraging participants to share their own experiences and apply the program material to real-life work situations in order to stimulate group discussions and improve the efficiency of the subject coverage.

Percentages of the total course hour classification are:

  • ​40% Theoretical lectures, Concepts and approach
  • 20% Motivation to develop individual skill and Techniques
  • 20% Case Studies and Practical Exercises
  • 20% Topic General Discussions and interaction

Course Manual

Participants will be provided with comprehensive presentation material as reference manual. This presentation material is a compilation of core valuable information, references, presentation methods and inspiring reading which will be used as a part of the material guide.

Course Certificate

At the completion of the course, all participants who successfully accomplished the required contact hours will receive an EdTech Training Participation Certificate as a testimony to their commitment to professional development and further education.

Why Edtech ?

  • Industry Experienced; Internationally Qualified Trainers
  • Hands-on Practical Sessions & Assignments
  • Intensive Study materials
  • Flexible Schedules
  • Realistic training methodology
  • High-Quality Training in Affordable Course Fees
  • Achievement Certificate, as approved by the Ministry of Education (Abu Dhabi Center for Technical and Vocational Education Training - ACTVET), HABC, AWS, IAOSHE, SHRM, etc.