This training program focuses on how digital products and public digital services are designed, managed, and governed within smart government environments. It covers key concepts of digital product management, including product vision, user-centric service design, agile delivery, governance, and performance management, while addressing the policy, regulatory, procurement, and stakeholder complexities unique to the public sector. The program provides participants with a structured understanding of how governments transition from traditional project-based delivery to product-led digital services that enhance citizen experience, efficiency, and public value.

All courses conducted by EdTech will begin with a Pre-evaluation and end with a Post-evaluation. The instructor will evaluate the knowledge and skills of the participants according to the feedback given by participants. This will help to recognize the benefits and the level of knowledge gained by participants through the course.

Facilitated by a highly qualified specialist, who has extensive knowledge and experience; this program will be conducted using extensively interactive methods, encouraging participants to share their own experiences and apply the program material to real-life work situations in order to stimulate group discussions and improve the efficiency of the subject coverage.

Percentages of the total course hour classification are:

• ​40% Theoretical lectures, Concepts and approach
• 20% Motivation to develop individual skill and Techniques
• 20% Case Studies and Practical Exercises
• 20% Topic General Discussions and interaction