This training program provides a structured understanding of the EFQM Model and its application as a framework for organizational performance, excellence, and transformation. The course explores the EFQM criteria, RADAR logic, assessment methodology, and scoring principles, enabling participants to understand how organizations assess maturity, identify improvement opportunities, and drive sustainable performance. The program is aligned with the knowledge expectations of the EFQM Certified Practitioner level, supporting participants involved in quality management, business excellence, and organizational improvement initiatives.
Upon completion of this course, participants will be able to:
This course is designed for quality managers, excellence professionals, internal assessors, strategy and performance managers, consultants, and professionals involved in organizational assessments or improvement programs.
Registration
Welcome & Introduction
Pre-Test
Day 1: EFQM Model Foundations
Day 2: RADAR Logic & Assessment Approach
Post Test
End of the Course
Facilitated by a highly qualified specialist, who has extensive knowledge and experience; this program will be conducted using extensively interactive methods, encouraging participants to share their own experiences and apply the program material to real-life work situations in order to stimulate group discussions and improve the efficiency of the subject coverage.
Percentages of the total course hour classification are:
At the completion of the course, all participants who successfully accomplished the required contact hours will receive an EdTech Training Participation Certificate as a testimony to their commitment to professional development and further education.