This 3-day practical course develops participants' skills in managing workplace conflict, negotiating effectively, and making sound decisions under pressure. Participants will learn conflict resolution frameworks, negotiation strategies, and decision-making models to handle challenging interpersonal and organizational situations with confidence and skill. The course combines proven techniques with real-world scenarios to build practical competence.
Upon the successful completion of this course, each participant will be able to:
This course is designed for managers, team leaders, HR professionals, project managers, and anyone who regularly navigates conflict, negotiations, and complex decisions in professional settings.
Registration
Welcome & Introduction
Pre-Test
Day 1 – Conflict Management
Day 2 – Negotiation Skills
Day 3 – The Art of Decision Making
Post Test
End of the Course
Facilitated by a highly qualified specialist, who has extensive knowledge and experience; this program will be conducted using extensively interactive methods, encouraging participants to share their own experiences and apply the program material to real-life work situations in order to stimulate group discussions and improve the efficiency of the subject coverage.
Percentages of the total course hour classification are:
At the completion of the course, all participants who successfully accomplished the required contact hours will receive an EdTech Training Participation Certificate as a testimony to their commitment to professional development and further education.