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Course Description

This course equips participants with essential influencing and negotiation skills to achieve win-win outcomes in professional settings. Participants will learn how to build credibility, understand stakeholder motivations, communicate persuasively, and negotiate effectively in diverse business situations. The program focuses on practical frameworks, ethical influence, and structured negotiation approaches applicable across industries.

Course Objectives

Upon completion of this course, participants will be able to:

  • Understand the principles of influence and persuasion.
  • Apply effective communication techniques to influence stakeholders.
  • Prepare and conduct structured negotiations.
  • Manage conflict and resistance during negotiations.
  • Achieve mutually beneficial and sustainable outcomes.

Who Should Attend?

This course is designed for managers, team leaders, sales professionals, project managers, procurement staff, and professionals who need to influence decisions and negotiate outcomes.

Course Agenda

Registration

Welcome & Introduction

Pre-Test

Day 1: Foundations of Influence & Communication

  • Understanding influence vs. authority
  • Personal credibility and trust-building
  • Communication styles and stakeholder analysis
  • Persuasion techniques and ethical influence
  • Managing objections and resistance

Day 2: Negotiation Principles & Strategies

  • Negotiation fundamentals and types
  • Preparation and planning for negotiations
  • Interests vs. positions
  • Win-win negotiation strategies
  • Power dynamics and leverage
Day 3: Advanced Negotiation & Real-World Application

  • Negotiating in challenging situations
  • Managing conflict and difficult counterparts
  • Cross-cultural negotiation considerations
  • Negotiation ethics and long-term relationships
  • Review, Q&A, and skill reinforcement

Post Test

End of the Course

Assessment Methodology

All courses conducted by EdTech will begin with a Pre-evaluation and end with a Post-evaluation. The instructor will evaluate the knowledge and skills of the participants according to the feedback given by participants. This will help to recognize the benefits and the level of knowledge gained by participants through the course.

Training Methodology

Facilitated by a highly qualified specialist, who has extensive knowledge and experience; this program will be conducted using extensively interactive methods, encouraging participants to share their own experiences and apply the program material to real-life work situations in order to stimulate group discussions and improve the efficiency of the subject coverage.

Percentages of the total course hour classification are:

  • ​40% Theoretical lectures, Concepts and approach
  • 20% Motivation to develop individual skill and Techniques
  • 20% Case Studies and Practical Exercises
  • 20% Topic General Discussions and interaction

Course Manual

Participants will be provided with comprehensive presentation material as reference manual. This presentation material is a compilation of core valuable information, references, presentation methods and inspiring reading which will be used as a part of the material guide.

Course Certificate

At the completion of the course, all participants who successfully accomplished the required contact hours will receive an EdTech Training Participation Certificate as a testimony to their commitment to professional development and further education.

Why Edtech ?

  • Industry Experienced; Internationally Qualified Trainers
  • Hands-on Practical Sessions & Assignments
  • Intensive Study materials
  • Flexible Schedules
  • Realistic training methodology
  • High-Quality Training in Affordable Course Fees
  • Achievement Certificate, as approved by the Ministry of Education (Abu Dhabi Center for Technical and Vocational Education Training - ACTVET), HABC, AWS, IAOSHE, SHRM, etc.