Course Description

The "Certificate in HR Skills I & II" is a comprehensive program designed to develop essential HR competencies over two distinct modules, HR Skills I and HR Skills II. This course provides participants with a broad understanding of fundamental HR practices and then builds on this foundation by exploring more advanced HR techniques and strategies. The program is ideal for HR professionals seeking to enhance their skills, improve their effectiveness in HR roles, and contribute more significantly to organizational success.

Course Objectives

Upon the successful completion of this course, each participant will be able to:

  • ​Develop a solid foundation in essential HR practices and principles.
  • Enhance understanding of advanced HR strategies, including talent management and organizational development.
  • Learn effective techniques for recruiting, selecting, and onboarding employees.
  • Gain skills in performance management, employee relations, and HR compliance.
  • Master strategic HR planning and how to align HR practices with organizational goals.

Who Should Attend?

This course is intended for HR professionals at various levels, including HR generalists, HR coordinators, managers, and those new to the HR field. It is also suitable for those seeking to broaden their HR knowledge and skills, particularly in preparation for more advanced HR roles.

Course Agenda

Registration​

Welcome & Introduction

Pre-Test

Introduction to HR Skills I

  • Overview of Course Objectives and Structure
  • Overview of HR's Role in Organizations

Fundamentals of Human Resources Management

  • Understanding the HR Function: Roles and Responsibilities
  • Key HR Policies and Procedures
  • HR Ethics and Compliance

Recruitment and Selection

  • Effective Job Analysis and Description Writing
  • Sourcing and Attracting Talent
  • Interview Techniques and Best Practices
  • Selection Methods and Decision-Making

Onboarding and Orientation

  • Designing Effective Onboarding Programs
  • Integrating New Employees into the Organization
  • Best Practices for Employee Orientation

Employee Relations and Communication

  • Building Positive Employee Relations
  • Conflict Resolution and Mediation Skills
  • Effective Communication Techniques for HR Professionals

Performance Management

  • Designing and Implementing Performance Appraisal Systems
  • Providing Constructive Feedback
  • Handling Performance Issues and Underperformance

Practical Session:

  • Workshop on creating and analyzing budgets using real-life scenarios.

HR Compliance and Legal Considerations

  • Overview of Employment Laws and Regulations
  • Ensuring HR Policies Comply with Legal Standards
  • Handling Employee Grievances and Disciplinary Actions

Practical Session:

  • Techniques for Financial Forecasting
  • Analyzing Financial Statements for Cost Management
  • Using Financial Ratios to Assess Cost Efficiency

Practical Session:

  • Case studies and role-playing exercises on recruitment, onboarding, and performance management.

Transition to HR Skills II

Talent Management and Development

  • Identifying and Developing Talent within the Organization
  • Succession Planning and Career Development
  • Training and Development Programs

Compensation and Benefits

  • Designing Competitive Compensation Packages
  • Understanding Employee Benefits Programs
  • Pay Structures and Salary Surveys

HR Metrics and Analytics

  • Using HR Metrics to Measure Performance
  • Analyzing HR Data for Decision-Making
  • Reporting HR Metrics to Senior Management

Practical Session:

  • Workshop on developing a talent management plan and analyzing HR data.

 HR Skills II

Strategic HR Planning

  • Aligning HR Strategy with Business Objectives
  • Workforce Planning and Forecasting
  • Change Management in HR

Organizational Development and Culture

  • Understanding Organizational Development (OD) Practices
  • Building and Sustaining Organizational Culture
  • Employee Engagement Strategies

Advanced Employee Relations

  • Managing Employee Turnover and Retention
  • Advanced Conflict Resolution Techniques
  • HR’s Role in Employee Well-being and Mental Health

Practical Session:

  • Group activities on strategic HR planning and organizational development

Consolidation and Advanced Topics

Leadership and HR’s Role

  • Developing Leadership Skills within HR
  • Influencing Organizational Leadership and Decision-Making
  • HR as a Strategic Partner in Business

Global HR Management

  • Understanding Global HR Trends
  • Managing HR in a Multinational Context
  • Cultural Competence in HR Management

Review of Key Learnings from HR Skills I & II

Certification Exam

End of the Course

Assessment Methodology

All certified courses conducted by EdTech will begin with a pre-evaluation to assess participants' initial knowledge and skills, allowing instructors to tailor the course content accordingly. Throughout the course, participants will engage in structured learning activities, with ongoing assessments to monitor progress. The course will conclude with a certification exam designed to evaluate the participants' mastery of the material. Those who pass the exam will be awarded a certification that reflects the course title, indicating they have met the required standards of knowledge and competency.

Training Methodology

Facilitated by a highly qualified specialist, who has extensive knowledge and experience; this program will be conducted using extensively interactive methods, encouraging participants to share their own experiences and apply the program material to real-life work situations in order to stimulate group discussions and improve the efficiency of the subject coverage.

Percentages of the total course hour classification are:

  • 40% Theoretical lectures, Concepts and approach
  • 20% Motivation to develop individual skill and Techniques
  • 20% Case Studies and Practical Exercises
  • 20% Topic General Discussions and interaction

Course Manual

Participants will be provided with comprehensive presentation material as reference manual. This presentation material is a compilation of core valuable information, references, presentation methods and inspiring reading which will be used as a part of the material guide.

Course Certificate

At the completion of the course, all participants who successfully accomplished the required contact hours will receive an EdTech Training Participation Certificate as a testimony to their commitment to professional development and further education.

Why Edtech ?

  • Industry Experienced; Internationally Qualified Trainers
  • Hands-on Practical Sessions & Assignments
  • Intensive Study materials
  • Flexible Schedules
  • Realistic training methodology
  • High-Quality Training in Affordable Course Fees
  • Achievement Certificate, as approved by the Ministry of Education (Abu Dhabi Center for Technical and Vocational Education Training - ACTVET), HABC, AWS, IAOSHE, SHRM, etc.